Customer Reviews
A Word From Our Customers in Durham, Chapel Hill & Hillsborough
B&G Builders Pools and Spas takes pride in providing superior customer service in all we do, whether we’re installing a new above ground pool or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our client testimonials to see what some of our clients have had to say about their experience with B&G Builders.
“I have been using B&G Builders Pools & Spas for a few years. They are extremely knowledgeable and have been very patient with me about any pool problem I have had. They really go out of their way to make you a satisfied customer with a healthily balanced pool. They are wonderful to their customers, and I love dealing with B & G and their staff.”
Peggy H.
Durham, NC
“Great place for pool and hot tub supplies. Great customer service!!”
Kent G
“Great staff ”
Joe LePage
“Always friendly, very helpful.”
Carlye Carr
“Excellent customer service! I drove quite a ways to buy products and I am more than pleased with the results! I am definitely going back.”
Matt Beckwith
“ They are awesome with pool instructions to clean.”
Latoya Watson
“Very helpful and knowledgeable staff. Weird hours that probably suit contractors needs more than the average consumer. Wake up early to get there before they close at 2 on Saturdays.”
Adam F.
Durham, NC
“Owned by the nicest people you will ever meet. Best customer service! They installed our pool liner and did a great job. We had a hole in our liner in December and they came out immediately and repaired the hole!”
Fallon S.
Gorman, NC
“We buy our spa supplies at B&G and got help with some DIY maintenance and repairs on our spa (even though we did not buy our spa there). Great service, great products and very knowledgeable staff. Several times they pointed us to a better, lower-cost solution when they could have sold us a more expensive product. Highly recommended.”
Jurgen H.
Durham, NC
“Great staff, knowledgeable advice and great product selection.”
Justina Paggioli
“Fun and knowledgeable! Know what they're doing!”
Rod Chandler
“Only place I buy my pool supplies. Great people, always helpful.”
Janet Broadwell
“Great. Always friendly and best popcorn in town. NOT STALE. Have dealt with pool companies since 1988. B and G are tops,”
Van Harris
“Great customer service. In and out fast with exactly what I needed. ”
Pam N.
“Great. Always friendly and best popcorn in town. NOT STALE. Have dealt with pool companies since 1988. B and G are tops”
Van Harris
“Only place I buy my pool supplies. Great people, always helpful”
Janet Broadwell
“love this place. very helpful. PRO2A always have my business.”